Refunds & Cancellation Policy
Last updated: 1st September 2025
Subscriptions
TruthSeeker Premium is a 12 months Subscription billed monthly. You can cancel anytime after the 12 months subscription period ends by emailing us.
Refunds
- If you experience a technical issue that prevents you from using Premium and we cannot resolve it, contact us within 14 days of purchase to request a refund.
- We generally do not provide pro-rated refunds for partial billing periods once Premium access has been used, except where required by law.
- All payments are processed by Paddle (our Merchant of Record). Approved refunds are issued via Paddle back to your original payment method.
How to cancel
Email support@truthseeker.cloud with your account email and transaction details.
Donations to TruthSeeker
TruthSeeker uses all donations for supporting the Service, its marketing and its further development. They are non-refundable. We use Payoneer Service for this (Merchant of Record).
Contact
Email: support@truthseeker.cloud